Visiting Lecturer at Széchenyi István University in Györ
Young Science Ambassador
Verband der Marktforscher Österreichs
Ehemalige FH Mitarbeiterin
Scopus Author ID
Now showing 1 - 10 of 27
- PublicationThe negative consequences of the store environment - An empirical investigation(2011-09)
;Garaus, Marion 119
- PublicationEye Tracking für Werbesujets der Seefestspiele Mörbisch – Welches Design gewinnt Aufmerksamkeit?Der Beitrag zeigt die Anwendung der Blickaufzeichnung auf ein konkretes Praxisproblem – die Werbekampagne einer Kulturinstitution. In einem Eye Tracking-Test sahen 49 Testpersonen zwei Werbestimuli in zwei Gruppen. Aus der Analyse von Blickpfaden, Betrachtungsdauer und Areas of Interest im Zeitverlauf ergibt sich eine klare Empfehlung für Sujet A. Daraus werden erfolgversprechende Gestaltungsparameter abgeleitet.
- PublicationDie Lehre qualitativer Marktforschung eine multiperspektivische Evaluierung didaktischer ErfahrungenThe principal goal of teaching qualitative market research in a business degree programme at a university of applied sciences is to provide students with methodological skills that prove applicable in practice and are, at the same time, compliant with prevailing standards of academic research. Creating an appropriate curriculum that includes the methods of conducting expert interviews and carrying out focus groups poses challenges to instructors and students, both full-time and part-time. Designed as a "research workshop," the course we designed turned out to be most effective for teaching future graduates of business administration how to use relevant and practical qualitative market research methods. Students had to implement independently both research techniques 1. within their group and 2. in teams. They were thereby enabled to draw on synergies with respect to the recruitment of interview partners, implementation of analysis methods, and the visualization of results. At the same time, they gathered experiences in the triangulation of methods and data. Concurrently, a critical examination of quality criteria in the field of qualitative market research—as opposed to commonly used quantitative approaches—was ensured. Referring to the organization and communication efforts required by instructors and students, the integration of blended learning in this project-oriented course design made the implementation of this programme highly complex. The experiences reported here provide a solid basis for future programs that intend to teach qualitative market research techniques to prospective graduates of business administration in a blended learning framework.
502 2562Scopus© Citations 3
- PublicationCognitive fit, retail shopper confusion, and shopping value: Empirical investigationShopper confusion represents a mental state often occurring in shopping situations. While extant research focuses on product-related consumer confusion, the current investigation examines store environmental retail shopper confusion. Combining research streams on store environment, environmental psychology, and categorization theory, the authors build a conceptual retail shopper confusion framework. An analysis of expert interviews and open-ended questionnaires distributed to grocery shoppers reveals a classification of retail shopper confusion causes into ambient, design, and social factors, as characterized by the environmental properties variety, novelty, complexity, and conflict. A mediation analysis by means of structural equation modeling confirms the mediating role of retail shopper confusion between cognitive fit with an environment and shopping value. Retail shopper confusion thus explains why shoppers experience low hedonic and utilitarian shopping values in certain shopping situations.
203Scopus© Citations 66
- PublicationAccessible Tourism: Service Encounters with Disabled Tourists in Austria(Széchenyi Universität, Györ, 2017-06)Senior tourists and handicapped tourists constitute a growing market as the European Population is ageing continuously (Alén et al. 2012). Between mid-2012 and mid-2013, these two segments accounted for 783 million trips of one or several days' duration within the European Union (Neumannconsult 2014). Although the potential of increased revenues from "accessible tourism" has been widely recognised and supported in several studies at a European level, touristic providers have as yet largely failed to react with the necessary adaptations of their existing offers. In this presentation, an exploratory study of handicapped tourists‘ experiences is presented. A multi-method approach is used to analyse the service scape of an Austrian Spa, a festival organizer, and a museum, from the tourists’ point of view. The results give an insight into different types of impairment. Best practice examples are compared with typical shortcomings in the service scape of these tourism providers.