Title
6th International Conference Practical Aspects of Knowledge Management
Start Date
November 30, 2006
End Date
December 1, 2006
Location
Vienna, Austria
Acronym
PAKM 2006

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    Publication
    Knowledge work productivity : Where to start
    (Springer, 2006-12-01)
    Eschenbach, Sebastian 
    ;
    Riedl, Doris 
    ;
    Schauer, Bettina 
    The paper proposes a new practical two step approach towards higher knowledge work productivity. Step one is based on a Knowledge Intensity Matrix adapted from Porter and Millar and allows for an assessment of the relevance of knowledge work for a particular company or strategic business unit. Step two identifies work effectiveness - rather than efficiency - as the decisive factor of knowledge work productivity and takes up Willke's systemic understanding of knowledge management to propose a process oriented analysis of knowledge work effectiveness, which results in suggestions of how to increase knowledge work productivity.
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