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Title: Knowledge work productivity : Where to start
Authors: Eschenbach, Sebastian 
Riedl, Doris 
Schauer, Bettina 
Issue Date: 1-Dec-2006
Publisher: Springer
Source: In: Practical aspects of knowledge management, 49-60
Conference: 6th International Conference Practical Aspects of Knowledge Management 
Abstract: The paper proposes a new practical two step approach towards higher knowledge work productivity. Step one is based on a Knowledge Intensity Matrix adapted from Porter and Millar and allows for an assessment of the relevance of knowledge work for a particular company or strategic business unit. Step two identifies work effectiveness - rather than efficiency - as the decisive factor of knowledge work productivity and takes up Willke's systemic understanding of knowledge management to propose a process oriented analysis of knowledge work effectiveness, which results in suggestions of how to increase knowledge work productivity.
ISBN: 978-3-540-49998-5
ISSN: 0302-9743
DOI: 10.1007/11944935_5
Rights: info:eu-repo/semantics/closedAccess
Appears in Collections:Informationstechnologie und Informationsmanagement

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