eCollaboration 2.0: Collaboration Tools und Social Media für Teamarbeit in KMUs (COIN, FFG)

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    Publication
    Reviewing the E-Collaboration Marketplace
    (ICE-B International Conference on e-Business, 2010-07-28)
    Schauer, Bettina 
    ;
    Zeiller, Michael 
    ;
    Riedl, Doris 
    Electronic collaboration systems that support and enable communication, coordination and collaboration between people in shared projects, processes and teams within organisations and for cross-organisational use have significantly changed under the influence of Web 2.0 technologies and social software. The electronic collaboration marketplace is made up of numerous systems that offer a large variety of features. A classification approach is presented that classifies electronic collaboration systems and thus structures the diverse collaboration marketplace. Collaboration systems are evaluated and compared using a set of evaluation criteria that allow for the assessment of all major collaboration tasks. Thus completeness of systems as well as the main focus of applicability of individual collaboration systems is determined.
      492  4705
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    Publication
    E-Collaboration Systems: How Collaborative They Really Are
    (COLLA 2011 – The First International Conference on Advanced Collaborative Networks, Systems and Applications, 2011-06-24)
    Schauer, Bettina 
    ;
    Zeiller, Michael 
    Electronic Collaboration Systems support employees in communication, coordination and collaboration tasks to work together to a common purpose to achieve business benefit. However, the marketplace of E Collaboration systems is multifaceted and is made up of various types of systems with differing emphasis. E Collaboration systems may be well suited for communication tasks or coordination tasks (e.g., collaboration systems with focus on project management), but lack support of collaborative tasks – and vice versa. To identify the extent of the support of “real” collaboration of E Collaboration systems, an analysis of collaboration features is applied to a number of E Collaboration systems. Although we focus entirely on collaboration features and present results on a number of E-Collaboration systems with above-average collaboration emphasis, significant differences in extent and quality of collaboration support can be detected.
      572  2608