Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.11790/751
Title: Review of Thomas Stauder »Qualitätsmanagement im Kundenservice«
Authors: Eschenbach, Sebastian 
Issue Date: 1996
Source: Journal für Betriebswirtschaft 46(5-6), 331
Journal: Journal für Betriebswirtschaft 
URI: http://hdl.handle.net/20.500.11790/751
ISSN: 0344-9327
Rights: info:eu-repo/semantics/closedAccess
Appears in Collections:Wirtschaft (mit Schwerpunkt Zentral-Osteuropa)

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