Research Outputs
Adoption, Motivation and Success Factors of Social Media for Team Collaboration in SMEs
In team collaboration we deal with collaboration among team members that may either belong to the same enterprise (intra-enterprise collaboration) or among team members belonging to different companies (e.g., in research projects). Social media provide an efficient and accessible means of encouraging and supporting team members working together on shared objects, i.e., performing collaborative tasks within these teams. Due to ease of use and access, especially small or medium-sized enterprises (SMEs) may profit a lot from social media in team collaboration. Based on a number of case studies on the application of social media in SMEs, we analyze the adoption and implementation, the motivation of team members and their benefit, and success factors of the utilization of social media for team collaboration. To provide a set of case studies that allow for detailed comparison and in-depth analysis of multiple case studies, a standardized case study structure is introduced.
E-Collaboration Systems: How Collaborative They Really Are
Electronic Collaboration Systems support employees in communication, coordination and collaboration tasks to work together to a common purpose to achieve business benefit. However, the marketplace of E Collaboration systems is multifaceted and is made up of various types of systems with differing emphasis. E Collaboration systems may be well suited for communication tasks or coordination tasks (e.g., collaboration systems with focus on project management), but lack support of collaborative tasks – and vice versa. To identify the extent of the support of “real” collaboration of E Collaboration systems, an analysis of collaboration features is applied to a number of E Collaboration systems. Although we focus entirely on collaboration features and present results on a number of E-Collaboration systems with above-average collaboration emphasis, significant differences in extent and quality of collaboration support can be detected.
Supporting a Blended Learning Course by Podcasting
The efficient use of different kinds of podcasts (audio, video and screen casts, enhanced podcasts) in a part-time degree programme based on blended learning at a university of applied sciences is presented. An integrated approach using podcasting is introduced that provides students with eLearning content in phases of distance learning. Educational content is prepared based on the principles of web didactics and distributed by podcasts. A course design is presented that integrates podcasting with phases of attendance in blended learning courses.
Reviewing the E-Collaboration Marketplace
Electronic collaboration systems that support and enable communication, coordination and collaboration between people in shared projects, processes and teams within organisations and for cross-organisational use have significantly changed under the influence of Web 2.0 technologies and social software. The electronic collaboration marketplace is made up of numerous systems that offer a large variety of features. A classification approach is presented that classifies electronic collaboration systems and thus structures the diverse collaboration marketplace. Collaboration systems are evaluated and compared using a set of evaluation criteria that allow for the assessment of all major collaboration tasks. Thus completeness of systems as well as the main focus of applicability of individual collaboration systems is determined.
Podcasting in Blended Learning
The utilization of different kinds of podcasts (audio, video and screen casts) in a part-time degree programme based on blended learning at a university of applied sciences is presented. The high potential of podcasting to provide students with eLearning content in phases of distance learning is analyzed. Principles of web didactics are applied to podcasting content to identify course topics that can be covered by podcasts. Special attention is directed to the integration of podcasting with phases of attendance in blended learning courses.
Collaborative Content Management in E-learning
Recently, many new technologies have been developed in content management, e.g., collaborative content management, user generated content, Web 2.0 approaches. Many of these technologies can be used effectively for educational purposes. Since the development in the field of content management is very dynamic it also affects E-learning systems. This paper aims at identifying trends in collaborative content management that can be applied in E-learning scenarios. Additionally, it points out whether underlying technologies of these trends have already been integrated in learning management systems, learning content management systems and conventional web content management systems.
Wikis im unternehmensinternen Wissensmanagement
Mittels Cross-Case Analyse von acht Fallstudien zum Einsatz von Wikis im un-ternehmensinternen Wissensaustausch wird untersucht, welche Maßnahmen eingesetzt werden, um die aus Literatur und Praxis bekannten Förderfaktoren umzusetzen. Als Ergebnis zeigt sich, dass eine Vorbildfunktion des Manage-ments und klare Ziele den Erfolg wesentlich beeinflussen. Den größten Nutzen ziehen MitarbeiterInnen aus der verbesserten Transparenz, der Durchsuchbar-keit der Wissensbasis, der Dokumentation und dem Austausch von Wissen.
A Feature-based Analysis of Open Source Tools for Enterprise 2.0: Open Source Tools for Team Collaboration in SMEs
The marketplace of Enterprise 2.0 tools that support knowledge workers within companies to work together on cognitive tasks and share information and knowledge is diversified and offers commercial systems of varying complexity and functional range as well as open source software. Like commercial systems, open source tools for Enterprise 2.0 provide a broad range of functionality and offer a good alternative for organisations – especially for SMEs. This paper presents a study of the growing market for Enterprise 2.0 systems and focuses entirely on ones that are available under an open source license. We introduce a set of 97 individual features and criteria to assess a representative sample of open source Enterprise 2.0 tools. Our results show that the marketplace of open source tools for Enterprise 2.0 offers technically mature solutions with a broad range of functionality.
Ausbildung im Spannungsfeld zwischen Bibliothekswesen und Wissensmanagement
In diesem Vortrag werden unterschiedliche Studiengänge und Ausbildungsprogramme im Bibliotheks- und Wissensmanagement vorgestellt und verglichen. Anhand des Bachelor-Studiengangs Information, Medien & Kommunikation und des Master-Studiengangs Angewandtes Wissensmanagement der Fachhochschule Burgenland, des Universitätslehrgangs Library and Information Studies der Universität Wien und weiterer Ausbildungen in Österreich wird analysiert, was diese Programme eint und unterscheidet. Im Zentrum der Untersuchung steht die Frage wie viel Wissensmanagement im Bibliothekswesen steckt und wie viel Bibliothekswesen im Wissensmanagement enthalten ist. Diese Frage wird anhand von ausgewählten Ausbildungsprogrammen für diese verwandten Disziplinen beantwortet. Dazu wird untersucht, ob die Curricula Inhalte aus dem jeweilig anderen Fachgebiet beinhalten. Auf der inhaltlichen Ebene werden sowohl die Konzepte als auch die in der Ausbildung vermittelten Kenntnisse über Werkzeuge wie Wikis und Ordnungssysteme untersucht. Zusätzlich werden die Kompetenzprofile der Ausbildungsprogramme in Hinblick auf Überschneidungen analysiert.